Archive for the ‘Hardware’ Category

Mini DVR Setup

Monday, September 22nd, 2008

When setting up the Longse DVRs, it is important to remember that turning the power switch to “off”, will mean that you need to re-activate the motion detection state if you want to use it.

To check whether the motion detection state is activated, wave your hand in front of the unit and check the green light on the side of the unit. If it flashes, then that means it is writing an image/video to the memory card and you’re good to go.

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Posted in DVR, Hardware, Home & Office Surveillance, Support | Comments Off

Configuring cameras using IPCam

Monday, July 7th, 2008

We have found these steps are helpful for customers looking to setup their cameras in both wired and wireless mode. Any comments or suggestions please let us know!

1. Connect the camera using supplied RJ45 lead to the ethernet port of the PC.
2. When connected, ensure that the local area network lights up, and
there is no “limited connection message”.
3. Run IPCamSetup.
4. Click “Find IP Cam”
5. When the camera appears in the list highlight it and then in the
section below enter the IP address 192.168.2.101 (first check your IP
settings in windows by running ipconfig from the command prompt - make
sure the IP range matches your LAN adapter, NOT the wireless adapter.
As long as the first 3 sets of numbers match those in your LAN adapter
and the last number is between 100-200, you should be OK.)
6. Click “Setting”
7. Click “Find IP Cam” again
8. Highlight the camera in the list, and check that the new IP address
has been displayed.
9. Click “Show IP Cam” and the browser should launch and the login page appear.
10. Enter the default username and password.
11. You can configure the wireless configuration by entering your
network SSID and network key by clicking “Scan access point”
12. Highlight your wireless network from the list
13. Enter your network SSID (network name)
14. Choose the encryption type you are using (if any)
15. Enter the network key in “Key”
16. Click “submit”
17. Then click the radio button “Wireless” and click “setting” again.
18. Change the switch on the camera to WLAN and press the “reset” button
19. When the camera has powered up choose your wireless network
adapter from the drop down list and then Click “Find IP Cam”
20. The camera should appear in the list.
21. Disconnect the RJ 45 cable.
21. Click “Show IP Cam” and it should launch in wireless mode.

Posted in Hardware, Installation, Security Cameras, Software, Support, Wireless Security Cameras | No Comments »

Grand Multi Guard - Windows Driver Install

Saturday, June 14th, 2008

After installing the Grand Multi Guard PCI card into your computer and restarting, XP should have detected the new hardware and prompted you for the drivers.

When this prompt appears, do not auto detect drivers, choose from another location.

  • Insert the Grandtec CD and browse to D:\English\BT878 (assuming D: is your CD drive)
  • Click on the BTPCIAV.INF file and continue.

This should install the drivers for the BT878 card.

Note: You may need to go to

  • Control Panel -> System -> Hardware (tab) -> Device Manager
  • Find the BT878 card (may have a green question mark)
  • Right Click -> Uninstall
  • Then Right Click on your computer name, (right at the top of the list) and choose ’scan for hardware changes’
  • This should invoke the driver wizard again.

Lets hope this is of some help.

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Posted in Hardware, Home & Office Surveillance, Installation, Questions, Support | No Comments »

Installation Notes for Network Cameras

Thursday, June 12th, 2008

We are compiling an ongoing installation notes document for supplying with the network cameras, as our customers give us their feedback. If you have any suggestions for inclusion in the document, please email us.

Posted in Accessories, Hardware, Installation, Security Cameras, Software, Support, Wireless Security Cameras | No Comments »

Green Light on Camera Installations

Wednesday, June 11th, 2008

When powering up your camera, the green “operation” light on the front can take around a minute to light up, as the camera first goes through it’s own diagnostics. So don’t think the camera is broken!

Posted in Hardware, Installation, Security Cameras, Support, Wireless Security Cameras | No Comments »

S-W-PT Grandtec PAN/TILT Wi-Fi Camera

Monday, April 14th, 2008

Unpack the S-W-PT Grandtec PAN/TILT Wi-Fi Camera

Setup the connections to the camera

  1. Place the camera on the desk
  2. Check the switch on the side of the camera is set to RJ45
  3. Plug a network cable from your network into the RJ45 socket
  4. Connect the power supply
  5. Check that the green light illuminates on the front of the camera

Insert the supplied CD - PAN TILT V1.0 - Model 1  Follow the instructions in this post:- Install IP Auto Detect Tool

Launch the IPCam Setup application and configure the network settings of the camera

  1. Choose the adapter connected to the same network the camera is connected to
  2. Click Find IP Cam and hopefully a MAC address and other information should appear in the IP Cam List
  3. Setting the camera with the following settings:-
    Wireless
    Manual
    IP Address: 192.168.0.101
    Net Mask: 255.255.255.0
    Gateway: 192.168.0.1
    Camera Name: IPCam-02
  4. Click Setting
  5. Click OK
  6. Click Scan Access Point
  7. This will search for all local wireless networks
  8. Choose your Wireless network from the list and choose the correct settings (these settings will differ depending on your network configuration)
    SSID: Wireless
    Wireless opmode: Infrastructure
    Encryption Type: WEP (10 HEX)
    KEY: ******************
  9. Click Submit
  10. Click OK
  11. Change the switch on the side of the camera to WLAN
  12. Press RESET on the camera
  13. Wait for the green light
  14. Click Show IP Cam

If all went well, Internet Explorer will launch and you will be presented with a login box, the default username and password is:

  1. Username: root
  2. Password: admin
  3. Click your chosen language
  4. You will now see a streaming video picture

Remove the RJ45 cable from the camera and check that the video is still streaming.

Congratulations, your camera is now ready for permanent installation.

Posted in Hardware, Installation, Software, Support, Wireless Security Cameras | No Comments »

S-I-PL Grandtec IP Camera Plus

Monday, April 14th, 2008

Unpack the S-I-PL Grandtec IP Camera Plus

Setup the connections to the camera

  1. Screw together the stand and screw the camera into the stand and sit the camera on the desk
  2. Plug in the network cable from the router (be aware that the RJ45 cable supplied is a crossover cable and is only used to connect directly to a computer)
  3. Connect the power supply
  4. Check that the green light illuminates on the front of the camera

Insert the supplied CD - IP / WIFI Camera Plus - V6.4 - Model 2  Follow the instructions in this post:- Install IP Auto Detect Tool

Launch the IPCam Setup application and configure the network settings of the camera

  1. Choose from the Network Adapter dropdown the adapter connected to the same network as the camera
  2. Click Find IP Cam and hopefully a MAC address and other information should appear in the IP Cam List
  3. Setting the camera with the following settings (these settings will differ depending on your network configuration)
    Ethernet
    Manual
    IP Address: 192.168.0.100
    Net Mask: 255.255.255.0
    Gateway: 192.168.0.1
  4. Click Setting
  5. Click OK
  6. Click Show IP Cam

If all went well, Internet Explorer will launch and you will be presented with a login box, the default username and password is:

  1. Username: root
  2. Password: admin
  3. Click your chosen language
  4. You will now see a streaming video picture

Congratulations, your camera is now ready for permanent installation.

Posted in Hardware, Installation, Security Cameras, Software, Support | No Comments »

S-W-PL Grandtec WiFi Camera Plus

Monday, April 14th, 2008

Unpack the S-W-PL Grandtec WiFi Camera Plus

Setup the connections to the camera

  1. Screw together the stand and screw the camera into the stand and sit the camera on the desk
  2. Check the switch on the side of the camera is set to RJ45
  3. Plug in the supplied network crossover cable from the RJ45 socket on your computer to the RJ45 socket on the camera
  4. Connect the power supply
  5. Check that the green light illuminates on the front of the camera

Insert the supplied CD - IP / WIFI Camera Plus - V6.4 - Model 2  Follow the instructions in this post:- Install IP Auto Detect Tool

Launch the IPCam Setup application and configure the network settings of the camera

  1. Choose the adapter connected to the camera
  2. Click Find IP Cam and hopefully a MAC address and other information should appear in the IP Cam List
  3. Setting the camera with the following settings:-
    Wireless
    Manual
    IP Address: 192.168.0.100
    Net Mask: 255.255.255.0
    Gateway: 192.168.0.1
  4. Click Setting
  5. Click OK
  6. Click Scan Access Point
  7. This will search for all local wireless networks
  8. Choose your Wireless network from the list and choose the correct settings (these settings will differ depending on your network configuration)
    SSID: Wireless
    Wireless opmode: Infrastructure
    Encryption Type: WEP (10 HEX)
    KEY: ******************
  9. Click Submit
  10. Click OK
  11. Change the switch on the side of the camera to Wireless
  12. Press RESET on the camera with a small screwdriver
  13. Click Show IP Cam

If all went well, Internet Explorer will launch and you will be presented with a login box, the default username and password is:

  1. Username: root
  2. Password: admin
  3. Click your chosen language
  4. You will now see a streaming video picture

Congratulations, your camera is now ready for permanent installation.

Posted in Hardware, Installation, Software, Support, Wireless Security Cameras | No Comments »

S-I-PR Grandtec IP Camera Pro

Monday, April 14th, 2008

Unpack the S-I-PR Grandtec IP Camera Pro

Setup the connections to the camera

  1. Screw together the stand and screw the camera into the stand and sit the camera on the desk
  2. Plug in the network cable from the router (be aware that the RJ45 cable supplied is a crossover cable and is only used to connect directly to a computer)
  3. Connect the power supply
  4. Check that the green light illuminates on the front of the camera

Insert the supplied CD - IP / WIFI Camera Pro- V2.2 - Model 1 Follow the instructions in this post:- Install IP Auto Detect Tool

Launch the IPCam Setup application and configure the network settings of the camera

  1. Choose from the Network Adapter dropdown the adapter connected to the same network as the camera
  2. Click Find IP Cam and hopefully a MAC address and other information should appear in the IP Cam List
  3. Setting the camera with the following settings (these settings will differ depending on your network configuration)
    Ethernet
    Manual
    IP Address: 192.168.0.120
    Net Mask: 255.255.255.0
    Gateway: 192.168.0.1
    Camera Name: IPCam-03
  4. Click Setting
  5. Click OK
  6. Click Show IP Cam

If all went well, Internet Explorer will launch and you will be presented with a login box, the default username and password is:

  1. Username: root
  2. Password: admin
  3. Click your chosen language
  4. You will now see a streaming video picture

Congratulations, your camera is now ready for permanent installation.

Posted in Hardware, Installation, Security Cameras, Software, Support | No Comments »